Fix Posting Errors

Identifying and resolving posting errors is one of the most important aspects of monitoring posts in your Social Media Manager. You may have gotten an email notification about a posting error, seen your content was missing from a social platform, or noticed your content didn't post from the Social Media Manager. The step-by-step guide below explains how to identify and fix posting errors.

1. Navigate to the calendar.
2. You will know when you have a posting error when your post is red in the calendar and has a caution symbol . Click on the post with the error.
3. In the pop-up window, you will see an error checklist — this checklist explains what went wrong with posting your content. Click on the Edit Content button.
4. You'll be brought to another screen with your post. Click on the three dots ••• at the top right corner of your post.
5. Click Edit Content in the drop-down.
   • Fix your content based on your posting error.
6. Click the green Update button.
7. Scroll down to the bottom of the page, and click the Post this content now link.
8. In the pop-up, click the green Post to Account button.
9. You'll see a Posting notification pop up at the bottom right corner, and then a Success notification when your content posts.
10. Navigate back to your calendar.
11. You'll now see a checkmark next to your piece of content indicating that it has posted.

Review our Social Media Platform Posting Guide article to help avoid posting errors.